Our Story

Why Catalyst Was Created
Why Catalyst Was Created

For too long, Call Center representatives have been grouped along
with big banks and airlines when it comes to trust and commitment.

  • They treat the customer like a number rather than a person.
  • They quote incorrect information.
  • They provide an inconsistent experience.
  • They don’t make an effort to understand the issues.
  • They mistreat clients.
  • As a result, customers began losing trust.

Our Challenge
Our Challenge

Catalyst set out to create an experience people could trust in again with our ground breaking software.

Work Environment
Work Environment

We challenge the status quo by creating a work environment that thrives off individuals’ strengths and that promotes outside the box thinking.